At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat IT team is looking for a Manager of North America IT Operations to join us in Raleigh, NC. In this role, you’ll oversee associates and be responsible for the enterprise-wide management of daily IT Operations activities supporting the Network and Host Systems infrastructures, as well as cloud computing resources. You’ll provide direction on prioritizing day-to-day work and planning long term strategic direction on IT Infrastructure Operations activities. We’ll expect you to have proven experience in successfully delivering IT services in fast-paced, business growth driven, highly resilient environments. You will define and establish policies and procedures designed to ensure consistently high IT service performance and will prioritize, manage, and coordinate workloads and efforts across organizations to meet or exceed IT service delivery SLAs. As a Manager, you will lead and manage the North American IT Operations associates and cover business requirements analysis, design, procurement, implementation, and operational support through infrastructure life cycle planning.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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