Program Manager - Technical

Program Manager - Technical

Job ID 
Information Technology
Posting date 
Remote base 

Job description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat IT team is looking for a Program Manager to join us in Raleigh, NC. In this role, you will become a trusted adviser with business and technology stakeholders. You will use their expertise within the contracts process and automation area to enable Legal, Sales, and Operations teams to streamline new and existing processes and improve overall business efficiency. As a Program manager, you will play a pivotal role within the IT team to plan and deliver project roadmap and define, develop, and maintain business processes within the Contracts Lifecycle Management (CLM) platform.

Primary job responsibilities

  • Serve as the technical expert for Apttus CLM
  • Conduct business analysis using knowledge of Apttus CLM process design, capabilities, architecture, data flows, and integration
  • Define business outcomes, epics, features, user stories, and tasks
  • Prioritizes work based on release and iteration and support release and iteration planning process
  • Supports configuration and user acceptance testing (UAT)
  • Participate in agile activities, including planning, build, showcase, and retrospective

Required skills

  • Bachelor’s degree
  • 5+ years of experience in requirement gathering to define solutions within the platform
  • 3+ years of experience with legal contract processes and CLM applications like Apttus, iCertis, or Callidus Cloud
  • Thorough knowledge of the platform and its capabilities; certifications are a plus
  • Ability to work well under pressure and be able to handle multiple demands
  • Highly motivated quick learner
  • Ability to work on a team or on your own
  • Excellent communication and documentation skills
  • Ability to take projects from design to long-term maintenance
  • Solid project management skills and experience; organized with attention to detail
  • Excellent analytical and critical thinking skills
  • Experience with agile methodologies is preferred
  • Certified Scrum Product Owner certification is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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