At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Global Learning Services team is looking for a Customer Experience Associate with Spanish or Brazilian Portuguese to join us in Bangalore, India. In this role, you will provide outstanding customer service and expertise as the first point of contact for the support team. You will use your analytical skills and adaptable communication style to quickly identify problems and solve them accordingly. As a Customer Experience Associate, you will need to have excellent written and verbal communication skills, attention to detail, ability to do accurate reporting and use reports to identify trends of key impact to our business.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.