At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Open Innovation Labs team is looking for an Agile Engagement Lead to join us in Sydney, Australia. In this role, you will use a variety of an agile and modern application development practices, along with emerging technologies from open source communities. You will work together with small teams of consulting engineers and customers to build, test, and iterate innovative application prototypes which deliver real business value. You'll be the heartbeat of an Open Innovation Labs residency, coaching and nurturing novice customers. You will also be involved in the wider transformation our customers are going through, acting as the catalyst of these transformations. For that reason, you'll need to have solid transformation knowledge and feel comfortable talking to C-level executives about how we can support their business goals, running workshops and putting together strategic proposals that support these initiatives. As an Engagement Lead, you'll support everything from the selling and scoping of Open Innovation Labs residencies and projects to guiding the delivery team's implementation of these projects, ensuring customer success. Throughout the life cycle of a residency or project, you will have control and oversight from kickoff to closeout, determining scope details and monitoring the project's progress to ensure it conforms to customer expectations and contractual agreements.
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