At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement (CEE) team is looking for a Technical Account Manager for our enterprise customers in the Europe, Middle East, and Africa (EMEA) region. In this role, you'll provide personalized support and guidance, cultivating high-value relationships with clients as you seek to understand their IT infrastructures, internal processes, and business needs. You will build, maintain, and grow long-lasting customer loyalty. As a Technical Account Manager, you will also tailor support for our customers' environments, facilitate collaboration with their other vendors, and advocate on their behalf by working closely with our Engineering, Research and Development, Product Management, and Global Support teams to debug, test, and resolve issues. Thsi role can be based remotely in Zurich, Switzerland.
The following are considered a plus:
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